NEED TO KNOW…

Unlimited Pilates Reformer Membership

• Membership requires an initial 3-month contract, no freezes or cancellation are permitted. After the initial 3-month agreement, the membership automatically moves to a month to month contract.
• No returns/refunds or exchanges will be given for memberships during the initial 3-month contract – ALL SALES FINAL.
• The Unlimited Pilates Reformer Membership allows clients to attend ONE reformer class per day.
• The Unlimited Pilates Reformer Membership does not allow any membership freezes or holds.
• Should you wish to terminate your membership and re-started at a later date, it will be at the current posted membership rate, which may be a higher rate than when the membership was initially purchased.
• All requests for cancellations must be submitted in writing at least 15 days in advance of your next billing date. Submit requests to sara@longevitystudio.com
• Changes/refunds cannot be made during or to the client’s current month (billing cycle). Longevity Pilates requires written notice 15 days prior to the upcoming billing cycle.
• Longevity Pilates requires a 12-hour notice to avoid a late cancel fee of $15. If the class reservation is cancelled within less than 12 hours, the clients credit card will automatically be charged $15.  No exceptions.  Copies of the cancellation policy can be found both online and printed copies are in the lobby.
• Membership is for the signing client only and cannot be shared with others, it cannot be used in exchange for other services or products.
• Clients are expected to keep their credit card on file up-to-date to avoid any disruption in membership privileges. This can be done in-studio.
• Longevity Pilates reserves the right to terminate or deny membership for an indeterminate amount of time if a client has an unsatisfactory payment history or displays any form of inappropriate behavior. No refunds will be given for a studio terminated membership.